Alana Chinn

Alana Chinn

https://blog.hubspot.com/marketing

Alana Chinn is a marketer of all trades, with over seven years of experience in brand management and communications. As an MBA, her expertise in business strategy shines through every aspect of her work. She spent many of her early career years working as a strategy consultant across marketing and PR agencies. Since then, Alana has taken her talents to HubSpot where she exercises her captivating creativity and sharp editorial mind as Marketing Blog Editor. Her attention to detail, writing, and organization skills keep the Blog running like a well-oiled content engine. In fact, she drove months of consecutive organic and YOY blog growth, with a YOY high of 36%, in her first year as an editor. Alana meets readers where they are with compelling messages that inspire career growth and spark great content ideas. Inclusivity is a must, and she actively finds opportunities in her writing to give marginalized voices a safe place to shine. Based in the D.C. area, you’ll find Alana playing with her adorable French Bulldog (Howie), trying out new bagel recipes, or watching Friday Night Lights on repeat. Take a look at Alana’s most recent blog articles below. Happy reading!

Leading Questions: What They Are & Why They Matter [+ Examples]

Leading questions can be used for a variety of purposes, but they aren't great for surveys. Check ou...

Alana Chinn

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Digital Customer Experience: The Ultimate Guide for 2024

Alana Chinn

Why These 15 Brands Are Winning at Customer Service in 2024

Alana Chinn

Customer Experience vs. User Experience: What’s the Difference? [+ Examples]

Alana Chinn

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