Alana Chinn is a marketer of all trades, with over 7 years of experience in branding and communications. She brings captivating creativity and a sharp editorial mind to her role as Marketing Blog Editor at HubSpot. Alana meets readers where they are with compelling messages that inspire productivity and spark great content ideas. And as an MBA, her expertise in business operations shines through every aspect of her work. Based in the D.C. area, you’ll find Alana playing with her adorable French Bulldog (Howie), mixing scents for her candle business, or watching Drumline on repeat.
![How to Retain Customers & Beat Churn in Times of Inflation [Consumer Data]](https://blog.hubspot.com/hs-fs/hubfs/how%20to%20retain%20customers%20in%20times%20of%20inflation_featured%20image.jpg?width=602&height=300&name=how%20to%20retain%20customers%20in%20times%20of%20inflation_featured%20image.jpg)
![How Consumers Use Live Chat for Customer Service [New Data]](https://blog.hubspot.com/hs-fs/hubfs/live%20chat%20for%20customer%20service_featured%20image.jpg?width=602&height=300&name=live%20chat%20for%20customer%20service_featured%20image.jpg)
![How to Nail 'What Does Customer Service Mean to You?' in an Interview [+ Examples]](https://blog.hubspot.com/hs-fs/hubfs/what%20does%20cs%20mean%20to%20you_featured%20image.jpg?width=602&height=300&name=what%20does%20cs%20mean%20to%20you_featured%20image.jpg)
![All About Customer Service Tiers [+ 1 Alternative to Consider]](https://blog.hubspot.com/hs-fs/hubfs/customer%20service%20tiers_featured%20image.jpeg?width=602&height=300&name=customer%20service%20tiers_featured%20image.jpeg)
