Molly Gilson

Molly Gilson is a dynamic leader with expertise in operations management and customer success within the SaaS and fintech industries. Currently the head of operations and customer success at Constrafor, she drives customer satisfaction, operational efficiency, and revenue growth. Molly excels in building scalable customer success models, aligning strategies with product roadmaps, and fostering cross-functional collaboration. With a strong background at HubSpot, she is passionate about mentoring teams and using data-driven insights to drive success. Outside of work, she enjoys reading, hiking, and discovering new ice cream spots in New York.