Sophia Bernazzani

Sophia is the writer and editor of the HubSpot Service Blog, and she used to write for the HubSpot Marketing Blog. You can find her doing yoga outside, drinking iced coffee, or playing with animals. Learn how HubSpot optimizes our blog in HubSpot Academy's free SEO video course.

More from Sophia Bernazzani

7 Strategies to Promote Positive Customer Reviews for Your Brand or Business

7 Strategies to Promote Positive Customer Reviews for Your Brand or Business

Service| 6 Min Read
15 Customer Experience Trends to Watch in 2018 [Infographic]

15 Customer Experience Trends to Watch in 2018 [Infographic]

Service| 0 Min Read
The Ultimate Guide to Calculating, Understanding, and Improving CAC in 2018

The Ultimate Guide to Calculating, Understanding, and Improving CAC in 2018

Service| 3 Min Read
8 Tips for Using Customer Testimonials to Generate More Leads

8 Tips for Using Customer Testimonials to Generate More Leads

Service| 3 Min Read
How to Meet Customer Service Expectations [Infographic]

How to Meet Customer Service Expectations [Infographic]

Service| 1 Min Read
10 Metrics Every SaaS Company Should Care About

10 Metrics Every SaaS Company Should Care About

Service| 7 Min Read

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