A widening set of engagement channels are leveling the playing field for businesses of all sizes to bring customers back to their products.
This is particularly true for modern software companies. Their products are increasingly reliant on non-product communication channels to drive awareness, engagement and customer success.
For data-driven teams, this is particularly powerful: increases in personalization, content optimization, and customized deliveries have become a force multiplier in a company's ability to reach and maintain a loyal audience of customers.
Some of the world's best brands have taken notice, differentiating through an integrated messaging approach that reaches users across devices at the right time.
Enter OneSignal. Founder George Deglin and his team began as a small crew of app and game developers solving their own problems with reaching their users in a unified way. They built OneSignal to initially power push notifications.
Today, they are a customer engagement platform of choice implemented by over 1,000,000 developers across 500,000 live apps and almost 4% of sites on the internet. They've built a web and mobile SDK that developers install and marketers use to offer omni-channel messaging across web-and-mobile push, in-app messaging, SMS, and email.
HubSpot worked closely with OneSignal to develop an integration (in Beta) that's now available in our marketplace, and we've been steadily impressed by the power of their product and the considerable value it can bring to our customers' core HubSpot experience.
In addition to our integration, we are thrilled to announce HubSpot's investment in OneSignal as we continue to collaborate with their team in powering a remarkable messaging experience for our customers.
One of HubSpot's product leaders, Will DeKrey, shared a bit more about the collaboration between the two businesses after spending many months working with their team:
"Through HubSpot's Marketing Hub, we want to help marketing teams craft remarkable customer journeys across all the channels where their audiences spend time. This integration combines the ease of use and deep power of HubSpot's marketing automation capabilities with reach into critical channels where OneSignal has honed specific expertise, like web and mobile push. Marketers are going to be thrilled with the ability to tap into these channels, align their push messages with the rest of their marketing, and leverage CRM data along the way to power personalization.”
On top of a great product, OneSignal has built a wonderful team, and we are excited to support them in their next phase of growth. We have no doubt that the OneSignal journey is just getting started, and we are honored to be a part of that story.
Originally published Apr 14, 2021 11:01:29 AM, updated April 14 2021