"But what if my startup is inherently unremarkable?"
Great question. And a question that we were forced to ask ourselves in preparation for the upcoming launch of a startup that we are working on.
While preparing for the launch of Virtual Valley, software that connects entrepreneurs with virtual team members such as assistants, we found ourselves struggling to differentiate it from Upwork -- a freelancing platform that operates very similarly.
Considering sources such as TechCrunch are unlikely to cover your startup launch if you don't have some new, exciting technology (or one million dollars in funding), the odds that Virtual Valley would get featured were slim.
Sometimes, being remarkable doesn't mean your product or service has to be truly unique. You can leverage remarkability to receive press by doing something remarkable.
This could mean experimenting with a bold design on your website, developing a witty personality for your brand on Twitter, taking risks with your website copy, etc. These "outside-of-the-box" efforts might be received really well ... or they might not. Either way, you're getting people talking about your product or service.
So what approach did I take to help Virtual Valley stand out? Well, that takes us to our next tip.
2) Piggyback on popular trends.
Trends emerge is every industry that can help propel your search for free press without connections. Trouble is, you have to jump on them at the right time.
Fortunately for us, men wearing leggings had actually been covered by a number of popular sites -- The Telegraph, Fashionista, etc. -- prior to the launch of our company.
When it came time to pitch journalists, we could reinforce the fact that "men wearing leggings" was newsworthy, as the topic had already been covered by other reputable sources.
So when deciding on an angle to pitch the press for our new startup Virtual Valley, we spent some time reviewing popular blogs in the startup world to spot any current trends.
One of which that really stood out was transparency:
During this time, we were also defining our company goals for the next two years, one of which being a seven-figure exit.
Would announcing this to the press be remarkable and connected to a recent trend? Would this story have a better chance of being published in TechCrunch than just writing a dull press release on the features of our product?
When approaching anyone that has something you want -- in this case, a potential audience -- you need to understand their perspective and incentives. This will help increase your chances of them actually taking the action that you want them to take.
In the two sections above we have already been thinking from the perspective of the reporter. (Reporters are interested in remarkable stories connected to a relevant industry trend, right?) Now, you need to communicate your story in a way that speaks directly to the incentives of the reporter.
Here's an example of an email I sent to The Daily Express, which ultimately lead to the Daily Mail article referenced above:
Why did this approach work?
It mentions a recent trend: "Meggings into the Mainstream"
It provides social proof by mentioning the publications that had already covered the topic, as well as the number of times the Daily Mail article had been shared.
It adds a personal touch by noting that the other articles touch on a Chicago-based male leggings company, and suggests they feature a brand "a little closer to home."
It states that I'm happy to do the heavy lifting/content creation at the end.
With all of that in mind, it is not surprising that the reporter took on the story.
A relevant model on human behaviour which supports this theory is the Fogg Behavioural Model:
In order to increase the chances of a reporter taking on your story, we must consider the following three factors:
Motivation.What is the reason that a reporter would publish your story? Will make them look good in front of their boss? Will it help them get promoted? Will it perform well in terms of views, comments, and shares? Once you understand their potential motivation, you will find it easier to communicate this to them.
Trigger.Triggers aim to capture a person's attention. For example, Facebook uses notifications that trigger us to come back to the platform -- whether it be to see that picture we have just been tagged in or what our friend just posted. In this case, the email being sent to the reporter serves as a trigger to incite action.
Ability. People are less likely to complete an action if the ability to take that action has been placed behind a barrier. In other words, you need to lower the effort barrier as much as possible to increase your chances of receiving press. (This is why I offered to create the content at the end of my email.)
4) Target specific publications.
Remember the motivation trigger above?
Well, there are certain journalists that will be more motivated to cover your story than others. This often falls back on their personal interests or responsibility for their media organisation. And these are the people to want to target.
To find them, head to Google, Twitter, and LinkedIn to conduct some research. The key is to become more aware of each and every publication and journalist that covers your niche.
Record every potential publication and reporter in a Google Sheet that includes their average article social share counts and followers on Twitter, as this will help you prioritise.
Once you have a list of 20 potential reporters, follow each one on Twitter and engage with their content to get on their radar.
5) Prepare necessary press assets in advance.
When your targeted reporter opens your pitch and scans your email you have one chance, as this is probably the 50th pitch he/she has read that day.
This reporter needs to access all the information they require to make a decision ... or they may just move on to the next email.
To increase the reporters ability to make a decision in your favor, consider attaching these assets in an email or creating a dedicated press page on your website.
Regardless of which option you choose, you will need to include the following:
New and existing press releases
Media assets -- logos, screenshots, headshots, etc.
For more on how to put together an effective press page, check out this post. And to help you get started with creating an actual press release, use this template.
6) Be persistent.
Here's the thing about hunting for free press: you are going to get ignored, and you are going to get rejected.
What you do not see in the section above is the list of emails to every fashion reporter for national publications in the UK in my sent items that got rejected or no response:
Rather than let it discourage you, set realistic expectations. You might only get one response for every 20 emails you send. That's okay. Keep hustling.
Jim Collins, author of Good to Great, uses a concept called "the Flywheel Effect" to describe the effort it takes to build momentum for something. While the wheel is heavy and difficult to push, once you get it going, it will begin to turn itself.
In terms of press, each feature that you receive will build the likelihood that you will receive more features in the future.
At sTitch Leggings, we would not have been featured in the Daily Mail if we did not land the feature in the Daily Express. And it's likely that we wouldn't have appeared on the UK television series, Dragons' Den, unless we had been featured in the Daily Mail. And after being featured on the Dragons' Den, we decided it was time to try to earn a spot on the HubSpot blog. And here we are.
Every press opportunity must be sought out through hustle, and celebrated once achieved. As the more press you receive, the more likely you will be to receive additional press, etc.
Still feeling unsure of how to get started with building free press for your business? Tell me about your product or service in the comments section below and I'll see if I can help.
Originally published Dec 31, 2015 12:00:00 PM, updated July 28 2017