Content creation is what happens behind the scenes. It's how Google can offer the perfect answer to your problem. It's the videos you watch on YouTube after a tough day.
Content creation is also what helps people discover your business, brand, and products.
And that content helps you attract, engage, and delight prospects and customers. It brings new visitors to your site and ultimately generates revenue for your company.
In other words, if you're not creating content, then you're behind the curve.
What is content creation?
Content creation is the process of generating topic ideas that appeal to your buyer persona, creating written or visual content around those ideas, and making that information accessible to your audience as a blog, video, infographic, or other content formats.
Why is content creation important?
Content creation is the ultimate inbound marketing practice. When you create content, you're providing free and useful information to your audience, attracting potential customers to your website, and retaining existing customers through quality engagement.
You're also generating some major value for your company, as these content marketing stats show:
- Almost 40% of marketers say content marketing is an essential part of their marketing strategy. 81% say their company sees content as a business strategy.
- B2B marketers have data that says content marketing is a successful tool for nurturing leads (60%), generating revenue (51%), and building an audience of subscribers (47%).
- And 10% of marketers who blog say it generates the biggest return on investment.
Content equals business growth. So, let's get started with the types of content you can create and then review your content strategy.
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Content Creation Ideas
- Answer a Question
- Compare and Contrast Solutions to a Problem
- Teach Something
- Daily, Monthly, or Weekly Series
- Quizzes and Surveys
- Curated Content for Target Audiences
- Celebrate Wins
- Thought Leadership
- Interview Influencers
- Discuss Trends
- Contests and Giveaways
- Animate Hard-To-Understand Ideas
- Repurpose Blog Content
- How-tos and Tutorials
- Product Demos and Unusual Use Cases
- Visual Storytelling
- User Generated Content
- Go Behind the Scenes
- Ebooks or White Papers
- Original Research
- Tools and Templates
- Kits and Workbooks
Content Creation Ideas for Blogs
One type of content creation (the kind you're consuming right now, actually) is blog posts. Blogs can educate, entertain, and inspire your audience through the written word. When someone types a query in Google, the posts that pop up are usually blog posts.
But it can be tough to narrow your focus and start writing. In addition to opinion pieces and product announcement posts, these are some proven ideas for blog content creation.
1. Answer a Question
If you're not sure which question to answer first, start with questions from beginners. These can create a foundation you can use to continue growing your blog.
Another way to use questions as a starting point is to think about the questions you had when you were a beginner. Even questions from your more recent experience can help someone else in your industry.
Once you've figured out the right questions, write a complete answer. You might want to skim over the details, but this is where you can add the most value for your readers.
People are often shy about asking questions because they don't want to sound foolish. Anticipating and answering their questions can help you earn their trust. It can also improve your search engine results.
2. Compare and Contrast Solutions to a Problem
Another way that you can serve your readers is by helping them make a decision. There are answers online, but it can sometimes feel like there are too many answers.
If you are an expert in your niche, you can share your expert opinion and help out buyers who want to make an informed purchase at the same time.
As you choose what you're going to compare, make sure that the products have more similarities than differences.
For example, you wouldn't want to compare a project management tool with email marketing software.
When you're writing compare and contrast blogs for a product or service, be as open and transparent as you can. List all the possible positives and negatives you can think of. Then, get into detail about how you came to those decisions.
3. Teach Something
Some of the most popular blogs are educational. If you want to use your blog as a teaching tool, there are a few things you'll want to think about.
As you choose a topic, it's smart to start small. So, instead of covering a broad topic, choose a niche topic that people in your industry might be asking about.
For example, instead of writing about website design basics, write about how to design the home page for an automotive dealership.
As you start writing how-to blogs, there are a few things to remember:
- Use short sentences and paragraphs and create a clear structure. This will make your instructions easier to follow.
- Avoid jargon and technical terms if you can, and use examples to make new information easier to understand.
- Keep in mind that your directions should be easy for a beginner to follow, so don't skip steps or offer shortcuts.
These tips should help your readers learn and bring you more traffic and interest in your educational content.
4. Daily, Monthly, or Weekly Series
Writing a series of posts can be useful for your readers, and it can help you grow your blog. A series will usually run for a set period of time. You can choose to publish the series every day or on a set day every week or month.
A series can generate content that you can easily repurpose for other channels. For example, if you run a blog about social media, you could turn a blog series about Instagram Reels into a podcast, ebook, or video.
This strategy makes it simple to fully explore a particular topic. It's useful for building internal and external links, and for establishing you as a thought leader.
5. Quizzes and Surveys
Blog surveys are a great way to collect feedback from your audience. This can help with more than website traffic.
Responses from quizzes and surveys can also help you:
- Figure out other types of content your audience likes
- Choose which products to promote and sell
- Grow your social media following
- Go viral with interactive content
- Anticipate customer service issues
For an effective quiz or survey, define your goals before you start creating. Keeping your quizzes short and offering incentives can improve response rates.
6. Curated Content for Target Audiences
While your blog could appeal to just about anyone, your goal is to connect with your ideal buyer personas.
Curated content will make your most important audience members feel important. This could mean that this audience turns into a group of promoters who share your content and encourage others to buy your products.
With this in mind, it's a good idea to create curated content that's specifically for this audience. For example, say you're selling sandals. You'll want to write different content for people who wear sandals year-round and people who only wear sandals at certain times of the year.
To curate your content, start with detailed buyer personas and competitor research. Next, create clusters of content that are just for that specific buyer persona.
Curated content is also where you'll want to highlight quotes and insights from industry leaders. This content shouldn't just inform a targeted audience. It should make them feel like they are part of an exclusive group.
If you're looking for help curating your content, check out this useful list of tools.
7. Celebrate Wins
Most blogs are evergreen. This means that once you publish a blog on the internet, it can be a resource for many years. This makes blogs a great place to celebrate wins.
Whether you're calling out top-performing employees or thanking customers, you can use your blog to celebrate.
Remember to celebrate the little things. Then use images, videos, and design to make celebration posts feel extra special.
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Content Creation Ideas for Podcasts
Podcasts are like listening to the radio. But anyone can make and broadcast a podcast. This means that professional and beginner podcast hosts are competing for the same listening time.
But they also have a big audience, and 28% of Americans 12 years old and up listen to podcasts on a weekly basis.
Podcasts are extra interesting to listen to when the audience likes the host and wants to learn something from them. Keep reading for more podcast content creation ideas you might want to try.
Generally, a great podcast will center on a great idea and then expand on that topic with listener and expert feedback. Storytelling podcasts are popular, and so are educational podcasts.
If you are launching your first podcast, be sure to post with a consistent schedule. It's also a good idea to follow the same structure for every episode.
Other than that, it's about being your authentic self.
1. Thought Leadership
This type of podcast content centers on your professional experience. Be sure to include case studies and other real-life scenarios in this content.
Remember that your audience is listening in for different reasons and often have different levels of industry experience. So, offer insights for a range of listeners and share advice that you think your listeners could apply themselves.
2. Interview Influencers
If you want to add influencer interviews to your podcast, knowing who to interview comes first. Don't just go for the biggest names. Instead, choose interesting guests who can offer value to your listeners.
Be sure to research your guests and ask original questions. For example, the success of the YouTube show "Hot Ones" comes in part from the well-researched questions its host asks each celebrity guest.
Other ways to get the most out of influencer interviews on your podcast include:
- Asking for follower suggestions
- Encouraging participation from your featured influencer's followers
3. Discuss Trends
Trends are great content for a podcast. Whether you're discussing a long-term trend or the latest fad, this is a smart context to show how your products are relevant to what's new.
While many people listen to daily or weekly news podcasts, most podcasts are evergreen like a blog. Many podcast listeners will tune into a podcast years after the podcast was first released.
This means that you'll want to tie trends to larger topics.
For example, Marketing Against the Grain covers trends like the creator economy on their podcast, but they talk about it as part of marketing as a whole. This strategy grounds what could be a fleeting trend into a topic with more staying power.
4. Contests and Giveaways
Contests give your podcast listeners a fun way to participate while also giving you a chance to grow your subscribers.
One way to launch a podcast contest is to post to social media about a prize or giveaway. Interactive contests where a listener can call in to be a part of the podcast are another option.
If you plan to offer a prize, make sure it's unique and fitting for your unique audience.
Content Creation Ideas for Video
Whether you want to post videos on social media or YouTube, video marketing is a type of content creation that becomes more popular every year. Short-form and long-form videos both have their place in your content creation strategy. So, be sure to come up with ideas for both types of content.
86% of video marketers say that video is effective for generating leads. This makes original video marketing an important strategy for anyone who is working on content creation.
Some solid video content ideas include behind-the-scenes or time-lapse videos. Let's go over some other useful ideas for video content creation.
1. Animate Hard-To-Understand Ideas
Animation makes it easier to understand new or complex information. So, use video to show your viewers how your product works or to talk about the specific problem your product solves.
Choose scenarios that people can relate to that clearly connect to your product. Whether you choose to use digital animation or stop-motion, animation can bring a dry topic to life.
For example, tech products often solve problems that the average user doesn't deal with every day, like a broken connection with an API.
But what about an animation of what happens when the wireless at home gets cut off? A video with this scenario could make that abstract idea easier for the average user to understand.
2. Repurpose Blog Content
Another quick video idea is to use the text from your most popular blog as a voiceover. Long blogs make great content for a video series.
You can also break up key points from blogs into bite-size videos for your social media posts.
Then, add your videos to your blog posts. This gives people who find your blog on search engines another alternative to get the information they're looking for.
3. How-tos and Tutorials
How-to content is also very popular in video formats. To create a powerful instructional video, stick to short and specific steps. Don't skip anything, but you also don't want to overwhelm your viewers with extra information.
Use simple visual steps to help your viewers learn, and offer a clear call-to-action at the end.
It's also a good idea to engage with the comments on these videos. This reassures your audience that you are available if they have more questions, and could help you come up with more video ideas.
4. Product Demos and Unusual Use Cases
Product demos can make it easier for potential customers to see how they can use your products. It's also a chance for you to share some product design processes.
By sharing the problem you initially solved with your product, and how the solution changed through the process, you're building a relationship with your viewers. This relationship builds trust and makes them more likely to engage with you and your products.
Show how your product works in an interesting way. For example, the "Will It Blend?" video series on YouTube was a winner for Blendtec because it didn't just show the power of its blender.
They were inventive and asked for customer suggestions for each video. And the videos were blending objects you normally wouldn't throw in a blender, like cell phones, golf balls, or glow sticks.
You can also personalize your video content. Video product demos are a great option for connecting individual customers to your products.
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Image-based Content Creation Ideas
In your blog posts, or in your social media posts, you might want to post original graphics. These can be infographics, photography, GIFs, memes, illustrations, or screenshots.
This type of content creation usually requires a graphic designer or a design tool to help you get the job done.
Photo and image-based posts are the content types businesses use most to increase audience engagement.
As you begin to create visual content, make sure you have a strong grasp of the basics. These include:
- Choose the right subject to illustrate your idea
- Think about composition
- Use contrast and color
- Keep it simple
1. Visual Storytelling
Visual content is great for quick storytelling. As you start to experiment with storytelling, remember to show, not tell.
For example, say you're telling a story about meeting a tough sales goal. A picture of a sales rep talking on the phone won't tell the story as well as an image of that same sales rep scaling a tall mountain.
Try to use setting, clothing, lighting, and motion to emphasize the action and drama of every scene in your images.
2. User-Generated Content
Fans of your products are often looking for ways to get involved. And there's nothing like user-generated content to show your followers that you care about their opinions.
To get your users to create and share content for your brand, invite them to get involved. Try a custom hashtag or contest on social media to start. Email is also a great channel for collecting photos, quotes, and stories from your customers.
That said, don't use content from users without asking for their permission. You also want to make sure you credit users for their contributions. Nothing can damage your relationship with a customer like using their images without consent.
There is proof that data visualizations can decrease errors and improve learning and retention by as much as 80%.
If you want your content creation strategy to include infographics, keep these best practices in mind:
- Choose the right data for your target audience
- Choose the right graph or chart for your data
- Do your research
- Tell a simple visual story
- Don't add too much data
- Make your main points easy to read and remember
4. Go Behind the Scenes
Sharing industry and product secrets is exciting and interesting for your readers. It's also an interesting way to share information about how you make, package, and update your products.
To create visuals that take your audience behind the scenes, start with a plan. Whether you're sharing photos from a tour of your manufacturing facility or documenting an average day on social media, make it cool.
Think about lighting, composition, and the little details. You don't want a great product shot ruined by a big messy trash can or a warning sign in the background.
At the same time, make your images feel authentic. Don't set up your photos in a space that feels too perfect to be real.
Content Creation Ideas for Content Offers
Another type of content is content offers. These are templates, whitepapers, worksheets, or ebooks that your visitors can download. This is gated content — meaning your audience will need to fill out a form and provide their email to have access to it.
67% of companies use lead generation as the primary metric for content success.
This means that you should combine any content creation efforts with content offers to draw new leads. The best lead magnets solve a problem for your followers. Usually, they solve urgent issues and offer lasting value to your target audience.
To be immediately useful to your users, a content offer should be specific and quick to use. It should also offer value that reflects your high level of understanding and expertise.
This will keep your audience coming back for more and help you convert more leads into delighted customers. These are some content offer ideas for you to start with.
1. Ebooks or White Papers
Long-form written content creation is where many businesses start for content offers.
Ebooks and white papers can give your readers a deeper understanding of a topic. They can also help them solve an urgent problem.
While ebooks can be intense projects, you can also use existing content, like blogs, to build your ebooks. A great ebook template can also speed up the process.
2. Original Research
Data drives many businesses, but not every business has the time or the resources to put together the data they need. You can use your knowledge and network to put together research that your visitors can use.
To create high-quality research you'll need:
- Goals for your research
- A process for sampling and analyzing your data
- A process for managing the project
It's important to figure out how much time and what resources you'll need to complete the research. A market research template can make it easier for you to organize and compile your research.
Then, you'll want to decide the best format and channels to present your research to create a stellar content offer.
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3. Tools and Templates
A great content offer helps your audience solve a problem faster than they could figure it out on their own. This makes tools like calculators, swipe files, and checklists invaluable. It means that your templates can be useful for your fans both now and later.
And these useful lead magnets don't just give you a chance to help out your community. They're also excellent resources for leads and to create advocates for your brand.
If someone uses one of your templates regularly, they're more likely to tell someone else about it. This makes content offers a great way to grow your following by word of mouth. And word of mouth is one of the most trusted sources for consumers. This makes this type of content offer a win-win.
While some templates and tools need you to have advanced coding or technical knowledge, most are simple to put together. You can easily create a template with tools like Microsoft Excel or Google Docs, tools most people use every day.
As you start building, keep in mind that creating something useful is more important than making it look perfect.
4. Kits and Workbooks
Once you've put together a few of the resources listed above, you might be ready to create a larger content offer.
Kits and workbook content offers usually include a range of different resources that work together. For example, say you've made a few different templates for social media captions on different platforms. You can put these together to create the ultimate social media caption kit.
To keep your leads from getting information overload, think about structure. It's a good idea to break your kit or workbook into bite-sized pieces. You'll also want to use graphics and other media to break up dense sections of text to keep things engaging.
A workbook or kit might also include:
- A Q&A
- Journal prompts
Social Media Content Creator Ideas
Creating shareable social media content can be a challenge. Each platform is a little different and not every post will perform the same on all channels. Still, it is a great way to engage with and grow your audience.
Here are a few ideas to help you generate new social media content.
1. Share relevant industry news.
Not everything your brand posts on social media has to be original content. In fact, there are plenty of benefits to sharing relevant industry content and news on your pages.
First, it keeps your audience engaged and informed on the latest news and trends. This can be particularly important in fast-moving industries where staying up-to-date is essential.
Second, it can ensure that you're always engaging with your audience. No matter what social media platforms you use, you should stick to a consistent schedule that works for your business. Including related content in your calendar can make content planning easier and free up time to work on high-value campaigns.
2. Create educational content.
Teach your audience something new by creating educational content. Perhaps there's a common problem your customer's face that a simple "how-to" video can solve, or maybe there's a topic area that's relevant to your industry you can write a blog post about.
By creating educational content, you position your brand as a valuable resource that your audience can rely on when they are looking for new information.
Keep in mind that most consumers prefer to watch short-form videos when learning about a new service or product, so consider breaking up your educational social media content into a series instead of one long post or video.
3. Partner with other companies or influencers.
When you partner with another company or influencer, you get access to your partner's audience, which can significantly increase your brand's exposure and help you gain new followers.
It can also give your brand a boost in credibility. For instance, if an influencer trusts your product, it provides consumers with social proof that your product or service is the real deal.
Collaborating with others can lead to diverse and unique content that you may not be able to produce otherwise. Plus, partnering with others can open up opportunities for future collaborations, joint ventures, and strategic partnerships.
4. Share user-generated content.
Sharing user-generated content on your social media pages can add a layer of authenticity to your brand because it showcases real people who enjoy your product or service. It can also lead to more social engagement and community building since people like seeing themselves and their peers featured on a business's page.
Plus, UGC is an easy way to keep your social media pages fresh without having to create more content in-house.
5. Participate in trends.
With how quickly trends cycle through on social media, participating in them may seem like a lost cause. However, if you're able to jump on them quickly, it can be an effective way to engage with your followers and increase your visibility.
Social media platforms tend to prioritize trending content, which can increase the likelihood of your content being seen and shared. Plus, participating in trends shows that your brand is relevant and has a pulse on what's going on in the world. Staying out of touch and churning out stale content will only repel people from your brand.
6. Host contests or giveaways.
Social media contests and giveaways are a great way to promote your brand. After all, who doesn't like free stuff?
These can help increase engagement by requiring followers to like, comment, or share in order to win. Contests also give your audience an incentive to share their contact information with you because they have a chance to gain something in return. Ultimately, this can generate new leads and drive sales for your brand.
7. Share testimonials.
A positive testimonial can be the deciding factor on whether or not a consumer buys your product or service. So, sharing them on social media can be an effective way to boost your brand's credibility.
Posting customer reviews can help build trust with potential customers because it shows that your product actually works. It can also help humanize your brand. By featuring real people and their experiences, you're able to show, not tell, your audience how your product or service may benefit them.
Free Editorial Calendar Template
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- Plan your content strategy.
- Align your channels.
- Define your brand story.
- Measure your success.
Content Planning and Strategy
You wouldn't start building a house without a blueprint, a sculpture without a sketch, or a company without a mission statement. So, there should be no content creation without a plan. Otherwise, you risk getting derailed from your objective.
A content strategy includes everything from brand and tone to how you will promote your content and eventually repurpose it. Let's go over how to create your content plan, step-by-step.
Set your content goals.
Similar to a traditional marketing campaign, your content strategy should be centered on your marketing goals (which should, in turn, be derived from your company goals).
Your goals could range from attracting more visitors to your site to generating more leads to anything in between — as long as they're SMART goals. An example of this kind of goal would be to increase organic traffic to the blog by 25% in the next quarter.
Once you determine that, each piece of content you create should be aligned with your goal and contribute to your desired outcome.
In sum, start with your goals, then create your content.
Create a buyer persona.
Building a content strategy is more than considering what type of content you want to create. You first need to know who you're speaking to, how you want to speak to them, and where to find them.
The key to creating successful inbound content is to make each reader feel like you're speaking directly to them.
The only way to do this is to get intimate with your visitors, leads, and customers — you need to know them like you know an old friend. You should be aware of their obstacles, their pain points, their challenges, and their fears. Similarly, you should understand their best possible outcome, their dream solution, and their biggest fantasies.
Always remember that you are marketing to humans that want to feel connected.
Ideally, you'd know and be able to speak directly to every individual that visits your website, but you can't. The solution? Create a buyer persona.
Your buyer persona is the person that you want to reach with your content. This semi-fictional character serves as a representation of your target audience, i.e., the people who are most likely to benefit from your message and become customers.
Creating a buyer persona takes a bit of research, some guesswork, and tweaking. But the end result is a clear picture of the person you want to market to and someone who will happily consume your content.
Not sure where to start? Use Make My Persona to build out your buyer persona.
Rely on the buyer's journey.
If you've ever had a headache, the first thing you likely did was try to figure out the cause. Perhaps you were dehydrated, or caffeine-depleted, or maybe you were sick. After you diagnosed the problem, you moved on to solutions — drink some water, grab an espresso, or take some medicine. Finally, you decide between solutions: Evian or tap water? Starbucks or Peet's Coffee? Aleve or Tylenol? Hopefully, your headache then subsided and you were able to go about your day.
This is a representation of the buyer's journey. Each of your prospects follows a path to a solution — that path involves awareness, consideration, and decision stages. But each of your prospects is in a different part of that journey, so it's important to use your content to appeal to each stage.
By creating content for each stage of the buyer's journey, you're ensuring that no visitors fall through the cracks and that every individual that comes to your site feels like they are receiving relevant, useful information.
You also want to select a format for your content so that it's tailored to each stage of the buyer's journey. A new visitor in the awareness stage won't want a live demo of your product, but they would read a quick checklist or blog post that helps them better understand their problem. A prospect in the decision stage doesn't need to know about all the possible solutions, they need a consultation or demo that shows them that your product is the right solution. Always meet your audience where they are.
Here's a guide to the best content formats for each stage of the buyer's journey:
Perform a content audit.
Whether you've been creating content for a while without any clear direction or you've been following a strategy all along, every marketing department can benefit from a content audit. Just because you didn't start out with a clearly defined strategy doesn't mean that the content you already have won't fit into one.
A content audit is simply taking inventory of the work you've already done, then organizing it to fit under your new content plan.
The process might involve some re-writing, or it could reveal gaps that need to be filled with content that appeals to your persona and their journey stage.
Here's how you'd perform your content audit:
- Gather all of your content in a spreadsheet.
- Create columns for target keywords, buyer persona, buyer's journey stage, format, and main topic, then fill these in for each content piece.
- Add columns for your key metrics, like page views, shares, engagement, etc.
- Finally, categorize each post (using highlights or another column) by those that are doing well, need improvement, should be rewritten, or can be merged with another post.
While a content audit may seem tedious, all the manual labor will be worth the increased traffic and leads. Plus, you'll have a verified plan moving forward.
If this process seems a bit overwhelming, check out this post for some more guidance.
Choose the right format.
Remember that buyer persona you created? You're creating content for them. That means you should be crafting content in a format that is most easily and enjoyably consumed by your prospects.
The format you choose might be a blog post, video, Slideshare, graphic, ebook, whitepaper, podcast, or whatever your creative mind can conceive. As long as it serves your persona, you'll be in good shape.
Also, you don't need to stick to one format for every piece of content that you create. But you should be able to create content — in whatever format — on a consistent cadence. What I mean is, a podcast series might be a great marketing tactic, but if you lack the resources (and patience) to stick to it, then a blog might be a better route.
Digital content creation is the process of choosing the format (usually digital), and then utilizing the right tools to publish and promote your content online.
Use these questions as a guide when choosing your content format:
- What stage of the buyer's journey is this for?
- How easy is it for your audience to consume this content?
- Where does your persona spend their time online?
- What format can you create on a consistent basis?
- Are you able to produce this content at a quality level that's competitive?
Choose capable content creators.
At this point, you're ready to start creating content, but first, you'll need to build a team of content creators. To get started, categorize the type of content you want to create and the type of content creator it takes to produce that content. Below is an example list:
- Blogs — Writer
- Social media posts — Social media coordinator
- Podcasts — Podcast host/producer
- Graphics — Graphic designer
- Webinars/Lead Magnets — Lead acquisition expert (content offer producer)
- Videos — Videographer/editor
As you can see, there are many different types of content creators you'll need to either outsource or hire to produce high-quality content that converts your audience from viewers to customers.
In many organizations, there is one person responsible for a lot of this content, and that is a content marketing strategist. While having one content marketing strategist might make sense, expecting one person to be able to produce all of that content doesn't.
The best way to go about content creation is to collaborate with freelancers, use influencer marketing to increase your audience reach, and hire a content strategist (or several preferably) to help you organize your content creation.
Promote your content.
What good is it to create all this great content if no one sees it? In a perfect world, herds of people would flock to your site every time you published a new post. In reality — especially when you're just starting out — you'll need to entice people to consume your content and even shepherd them into your online space.
Hence why content promotion is just as important to your strategy as whatever content you create.
Your promotion plan should be guided by your persona. Where do they spend their time online? What time of day do they use a particular platform? How often do they want to see content from you? How do they like to consume content? What email subject lines get them to click?
Content promotion varies by medium, and there are specific rules to follow for each.
While social media is a relationship-building tool, it can be used to promote content. It's all about finding the right balance between self-promotion, sharing useful information, and entertainment. Facebook, Twitter, Instagram, YouTube, and Snapchat are all great mediums to both create and share relevant content. The key is modifying that content to fit the platform.
- How to Use Twitter for Business (+ Follower Growth Tracking Template)
- 30 Days of Instagram: A Guide for Businesses
- How to Reach & Engage Your Audience With Facebook
Email is one of the best ways to reach your audience for any reason, especially to promote content. The reason is anyone on your email list has opted in to hear from you and you can guarantee that they'll get your messages. Better yet, you can improve your open rates by sending relevant content to segmented lists, meaning they'll be eager to read everything you send their way.
Pay-per-click (PPC) helps you get your content in front of new audiences through targeted, paid advertisements. These ads can run on social media, search engines, or other websites. Once you define your buyer persona, you'll want to go the paid route so as not to waste money targeting uninterested parties. Once you have your audience down, paid promotion can yield a great ROI.
Getting your content promoted through authoritative, third-party channels is a great way to build your audience. Syndication gets your brand in front of fresh eyes (and wallets) that you wouldn't otherwise reach with your own efforts.
Repurpose your content.
When you repurpose content, you're reusing something you spent a lot of time creating and transforming it in various formats so that it can be more widely consumed.
Think of it as recycling. You want to spend less time creating and more time getting your content in front of your audience. For example, that blog post that you wrote on marketing stats can also serve as a great infographic or even a video.
If you created something in one format, try to think of all the other ways that you could reuse that information that might be just as effective.
Creating a Content Plan
Content exists everywhere, but its success relies on your ability to adapt it to the medium on which it lives. One size does not fit all when it comes to posting on different mediums — or the platforms within those mediums, for that matter.
Social media content varies from blog content, which is different than website content. So, you need to know how to tailor your creation to reach your audience where they are.
Let's dive into some guidelines for sharing content on various platforms.
Social Media Content
There is an art to creating content for social media. But it's well worth your time since there are 3.96 billion users across social media platforms worldwide. Plus, someone who follows you on social media is like a warm lead — they already like you and are interested in what you have to say. So, you have an eager audience that's ready to engage with your content.
Here are a few quick tips for creating content on some popular social channels.
Facebook can be used to build micro-communities via Facebook Groups or to share to a mass audience on Facebook Pages. When it comes to sharing content, questions and videos reap the most engagement.
Instagram is best for sharing high-quality imagery and short videos with brief captions. Hashtags work well on this platform as long as they're relevant to your account and business. Instagram Stories has introduced a new way to engage with your followers, from quick polls to questions to real-time videos.
YouTube has 1.3 billion users and counting. Users frequent this platform to watch content ranging from DIY videos to parodies. Some of the most successful content on this platform are how-to guides, vlogs, product reviews, and educational videos.
TikTok has become one of the most popular social media platforms of our time. It's best known for fun, short-form videos. It can be used to engage with your Millennial or Gen Z audience.
Twitter best practices include short messages, supporting images, relevant hashtags, and retweets. And, of course, replies go a long way to win over your audience.
Website content should focus on three things: your persona, your target keywords, and your solution.
Like your blog content, the copy on your website needs to guide visitors to your solution in a cohesive and natural way.
Think of web content like a map to your product.
Be careful not to turn visitors away through social media feeds and other distracting elements. Once you've attracted a potential customer, you must do everything you can to keep them there, and that's the key function of your website content.
The purpose of blog content is to support your business by attracting strangers and bringing in qualified leads.
Blog content is a free resource that's not often directly tied to sales, but don't underestimate the power of a well-crafted blog to ultimately generate revenue for your business.
Research shows that companies that blog more get more traffic and more leads than those that don't.
The Content Creation Process
We, marketers, are busy. We don't have time to waste on inefficient systems. That's why we create processes for everything we do. We devise a system, roll it out, tweak it until it works, then repeat that system over and over to generate the results we want.
Think about every marketing campaign you've ever done — webinars, autoresponders, surveys. Each of them had a process. Content creation is no different.
Follow these steps to create content, remove the guesswork, and allow for more creative mental space.
1. SEO Research
Creating your buyer persona likely gave you some ideas about what topics to write about and what questions your audience might have, which is a great start.
Now, you need to confirm if those ideas can apply on a bigger scale to a larger audience. Sure, it would be great to write a blog post directed toward a single person, but, boy, would it be a waste of energy.
SEO research — a.k.a. keyword research — will show you the search volume of a specific keyword phrase and whether it's worth the investment of creating a piece of content around it.
A good way to go about keyword research is to write down some questions that your persona might have based on their obstacles and goals.
Then, perform some keyword research around those queries to see if enough people are searching for them.
A good approach is to target keywords that are attainable, meaning that they have a monthly search volume (MSV) and keyword difficulty that corresponds to your domain authority.
Trying to target high volume (read: highly competitive) keywords when you've just started blogging won't pan out too well for you.
Before we go any further, let's detour into a quick-and-dirty SEO explanation:
One important factor that helps you to rank in search engines is domain authority. You gain domain authority by how many external sites link back to your content.
In order for this to happen, you need to have a pretty large library of content that is valuable enough to cite.
That means, the longer you write high-quality content, the higher your domain authority and the easier it is to rank for highly competitive keywords that will put you on the first page of Google.
If you're not quite there yet, the best thing to do is to target long-tail, low-volume keywords with minimal keyword difficulty (<50) — we're talking 200-1000 MSV. This will give you the best chance at ranking for keywords and getting your content in front of more people.
SEO lesson concluded. Back to our scheduled programming.
There are a few ways you could perform your keyword research:
- Use keyword research tools, like SEMRush or Moz Keyword Explorer.
- Type your keyword into a search engine and take note of the auto-filled queries.
- Check out the related searches section on search engine results pages (SERPs).
Now that you've determined which keywords to target, it's time to brainstorm some content ideas.
HubSpot research shows that the best way to organize content is through topic clusters, meaning you create a long-form, comprehensive pillar page based on a keyword that then links to content you've created on related subtopics (think blog posts).
To illustrate the point, it looks something like this. The topic cluster model makes brainstorming because it gives you a structure to follow.
You can use your main keyword to create a pillar piece that covers that topic in-depth, like … say a guide to content creation. Then, you can create shorter pieces of content like:
- Blog posts
These will help your audience dive deeper into the topic and target long-tail keywords.
If you're stumped for ideas, you might want to consider looking for inspiration from books you've read, industry studies, your competitor's sites, or related searches on SERPs.
Once you have all of your ideas down, you can develop your editorial calendar and start creating.
Your specific content creation strength might be videos or graphics or podcasts, but writing is the foundation of most content generation. Whatever content you make, the creation process follows some pretty similar guidelines.
Let's go over some helpful tips for great content creation.
Write to your persona.
Use their voice, their euphemisms, even their humor to construct a piece that resonates.
Tell your audience why your content is important to them.
Use titles, meta descriptions, and other teasers to compel your audience to read your content. Put the benefit of your content right in the title to let them know why they should read it.
Create something unique.
Don't just regurgitate the information that's already out there. Infuse a unique style or cite new research to emphasize your points.
Stick to one idea.
Then, use your content to reinforce it. Don't confuse your reader by going on tangents or trying to explain multiple semi-related topics in a single piece.
Stay true to your voice.
Don't try to impress your audience with eloquent prose or an expansive vocabulary if they don't speak that way.
Be clear and concise.
You want your audience to relate to you and derive value from your content. So, don't ask them to sift through jargon or confusing metaphors.
Leverage AI tools.
AI tools like HubSpot's Free AI Content Writer can help you generate copy for content ranging from blog posts to social posts. You can use prompts about length, tone, and reading level to get the results you want.
If you are looking to generate content for campaigns specifically, HubSpot's Campaign Assistant can help you — simply provide key details about your campaign.
The way you edit your (or others') work is a very subjective process. You may want to edit as you go, or you might wait a few days and review the work with fresh eyes. You might care a great deal about grammar, or you might aim for a more colloquial piece.
Either way, there are a few things that you should definitely look out for as you refine your content, like active voice, clear language, short sentences, and plenty of whitespace. Consider having a colleague or manager review your work, too.
Now that your content is ready, you'll need to put it somewhere that people can access it. A content management system (CMS) is software that hosts digital content and allows you to display it on your website (or anywhere else on the web).
The benefit to a CMS is that it connects all of your content and stores it in one place. So, you can easily link to a landing page in your blog article or insert a content offer in an email.
Not only that, but you can analyze the results of all the content you created for a specific campaign (which can help with content audits). A CMS saves you from having a disjointed content marketing system.
For example, CMS Hub is home to our blog, where you get access to all of our great content and useful free offers.
Publishing content is as simple as clicking a button. So, why include a section on it? Well, because it's not always that simple.
You can publish your content immediately after uploading, or you can maximize its impact by waiting for an optimal time. If you're just starting out, then clicking publish right away probably won't impact your audience too much.
But if you have committed to a regular publishing schedule, like delivering a new post every Wednesday, your audience will expect to see posts published on Wednesdays.
Something else to keep in mind is to publish according to trends or time-sensitive events. For example, if you create content about national holidays or current events, then you'll want to publish those at specific times.
A CMS will allow you to schedule posts for a future date and specific time, so you can click, schedule, and forget.
7. Promoting Content
Finally, it's time to promote the content you've created. You can do this through various mediums including social media, email marketing, and even pay-per-click advertising.
To promote your content, think about what channels your audience is on. Are they on Facebook, Instagram, YouTube? Wherever it might be, it's important to meet them where they're at and promote your content on that medium.
Additionally, collaborating with influencers or other brands will help you promote your content and reach more people.
Analyzing Your Content
The final, and arguably most important step in content creation is analyzing your content. Without data, you can't know what's working or how to improve it.
There are several data points you could track when analyzing your content, so use your goals as a guide to set some parameters. Whatever you want to accomplish with your content will help you choose your metrics. (Remember that initial goal we talked about?)
What you analyze is completely up to you, but here are some ideas for metrics to track:
The number of users that visit your content. For blog posts this page views, but for any type of content, there is usually a "views" metric that will let you know how many times your content has been viewed and by how many unique users.
The amount of traffic that comes from search engines. This is unpaid traffic that you get from ranking high on Google or other search engines.
The percentage of visitors who leave your site after visiting only one page. This is an important metric to track because it can let you know that people are interested in clicking your posts, but then the content is immediately unsatisfying.
The percent of visitors that engage with a CTA — whether it's a content offer, or filling out a form.
The number of people that interact with your content through likes, shares, comments, or in other ways.
The new subscribers or leads that are generated from a piece of content.
Time On Page
The amount of time a user is on your page, whether it's a blog post, or a video (for video content this might be average watch time). It's important to keep track of where users drop off. Do they stay on the page long enough to read the post or consume the content?
The amount of traffic that comes in from paid campaigns. If you sponsor posts on social media or pay for search engine ads, it's important to track how much traffic comes from those campaigns.
If you need more tips on analyzing your content, check out this free HubSpot Academy course.
Content Creation Tools
While a CMS will help you manage your content, it won't help you create it. That's where content creation tools come in handy. These are especially useful if you're artistically impaired, like me, or if you don't have the capacity to hire help. From GIFs to infographics, these content creation tools will help you look like a professional, regardless of what kind of content you're making.
MakeMyPersona is HubSpot's own nifty tool that will walk you through the process of creating your buyer persona. You can generate a document to reference throughout your content creation process.
This free tool from HubSpot can give you a full year of blog post ideas in just a few seconds. All you need to do is add a few nouns to get smart and relevant ideas for your blog. This is super helpful, especially if you get stuck while putting together your editorial calendar.
Canva will help you create beautiful designs for any platform, from social ads to Facebook cover photos to infographics. The software features aesthetically pleasing templates that you can customize with colors, images, and text ... for free.
Giphy The GIF has replaced emojis as a completely normal form of communication, and, therefore, an acceptable way to present content. Giphy allows you to search millions of pre-created GIFs in their database or even create your own.
Vidyard is a video hosting platform that was made for marketers. The software allows you to customize your video by adding overlays, text, or CTA buttons, split test, transcription, and it also has SEO features.
SurveyMonkey is a leading survey creation platform. Why might you need such a thing? Because a good marketer knows that customer feedback is critical to an effective marketing campaign.
Anchor is a podcasting tool for beginners. It's free, allows you to record and store unlimited episodes, and you can easily upload to any third-party platform.
This is far from an exhaustive list of all the great content creation tools out there — this list of content marketing tools is even better!
Content Creation Examples
Now that you've got a strong foundation for your content planning, strategy, creation, and analysis, it's time to get inspired. These are some of our favorite examples of great content.
HubSpot Academy offers free online training, teaching marketing, sales, and customer service. It offers a range of valuable certifications and its teachers are leading experts in their fields.
Many courses are short and self-paced, giving users a chance to learn topics in less than 30 minutes.
Why HubSpot Academy is great content creation: If you're new to marketing, HubSpot's training is the top industry standard. These courses are also free, which makes them accessible for anyone who wants to learn.
Not every student will become a customer, but every student can experience the impact of these lessons. This means that every student has the potential to become a vocal advocate for the HubSpot brand.
For 10+ years, Moz has created content for Whiteboard Fridays. Rand Fishkin started this series, and members of the Moz team continue to teach weekly sessions about SEO and marketing.
In this video and blog series, an actual whiteboard takes center stage. The whiteboard features an outline of that Friday's topic, and then the host breaks the topic down in more detail.
Why Whiteboard Fridays are great content creation: This series uses a simple and consistent visual tool to draw the audience in. They use that format to teach valuable ideas that a wide range of people can use.
This series also lends itself to many different formats. The whiteboard outline can become an infographic, the video narration can be broadcast as a podcast, and the transcript from the video can become a blog for people who'd rather read than watch.
Whether you're in Seattle, Des Moines, or Madison, it can be tough to buy a home. Besides the initial investment, homebuyers have a range of personal and financial questions they need to process.
This blog series interviews first-time homebuyers in different cities. Each post asks the same questions, but also offers a unique window into the challenge of buying a home. They cover the surprises, challenges, and gifts that come with this intense process.
Why Home Buying Stories are great content creation: Besides offering useful content with a personal touch, this series is an excellent strategy for growing traffic. The series offers a range of ideas to solve a common problem.
At the same time, it's a topic that's a regular feature in local news, which means this content is often shared with new audiences.
This attractive infographic uses research to show the habits and schedules of creative thinkers from the past. It's a stunning example of how an infographic can make data easier to understand and use.
Why Creative Routines is great content creation: Besides showing the value of InfoWeTrust's services, this content teaches us something. It makes data that could be difficult to understand easy to consume and remember.
It's also super shareable. People shared this infographic in the press, on blogs, and on social media. This kind of mass appeal is how brands go viral.
Raise your hand if you've taken a Buzzfeed quiz. Quizzes are interactive, so they get your audience involved. They're also games, and gamification is more popular than ever.
Past quizzes from this dynamic brand include:
- Correctly Answering These 11 Logic Questions Means You Have A High IQ
- If You've Read Over 28 Of These Books From Back In The Day, You're A Proper Bookworm
- If You Did 23/31 Things On This List As A Teen, You Were Definitely A Rebel
Each quiz is unique and appeals to a different buyer persona. At the same time, these quizzes are fun, quick, and easy to share.
Why Buzzfeed quizzes are great content creation: They created design templates that made it easy for people to create and share their own quizzes. Not everyone is great with Photoshop, and these templates made quizzes great to look at. By appealing to both the mind and the eye, they broadened the appeal of their quizzes.
But what's most important is that people talk about quizzes. When someone takes a quiz, Buzzfeed makes it easy to share the results, which continues to expand that conversation.
Content creation is an iterative process that pays off tremendously with your audience. Once you have the content creation process down, you'll be able to generate creative work that not only delights your audience but also grows your business.
Editor's note: This post was originally published in August 2018 and has been updated for comprehensiveness.