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7 Tactics to Delete From Your Email Marketing NOW

 

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email marketingTake a quick look at your favorite blogs. Now take a gander at Twitter, Facebook, and LinkedIn. All of these sources are overflowing with more and more advice on what to do to make your inbound marketing better. The problem is, as marketers, we can only do so much. In fact, sometimes we need to STOP doing things in order to improve results or make time for new strategies.

A major culprit of the inbound marketing time-suck is email marketing. When doing email marketing, it's easy to lift your head up from your computer and discover that you've reached the end of the day. Let's make today the day where we stop spending time on the aspects of email marketing that don't work and instead use the time we save to test new email tactics.

7 Tactics to Delete From Your Email Marketing NOW

1. Emailing Inactive List Members - It isn't how many people are on your mailing list that matters. It's the number of people who regularly open and share your content that matters. Mailing list members who never unsubscribe but mark your messages as spam can hurt your deliverability to others who actually want your content. If someone hasn't interacted with your email marketing in the last 90 days, it's highly likely they never will. Remove them from your list now.

2. Implementing Bad Subject Lines - Great subject lines make or break the success of an email. You invest too much time getting people to subscribe and creating relevant email copy and offers to waste them all on bad subject lines. Don't hurry your subject line writing. Give it the time it deserves. Do subject line testing to determine which words and formats work best for your audience. This testing will make it easier for you to create great subject lines more quickly in the future.

3. Using Bloated HTML Templates - Just because an email looks good in your email marketing software doesn't mean it's going to look the same when it's delivered to your list. Do you have a bloated HTML email template with a huge header and tons of images? These templates often don't render well and can hurt the results of your email marketing. If your header is too large, it can push the actual text of your email below the fold of the user's email client. Create a simple HTML template and test plain text emails to improve the user experience with list members.

4. Guessing - For many marketers, email is the most significant online channel they have for driving leads and sales. Unfortunately, too many marketers just guess when it comes to email marketing. Many of the suggestions in this post include ideas for email marketing tests. Tests can help you determine important factors like when to send your email or where to place calls-to-action in your messages. Stop guessing, and start testing.

5. Sending Newsletters - Email newsletters seem like a good idea, and they can be for reasons like educating current customers. However, when you are talking about generating new leads from email marketing, newsletters suck. Newsletters are about education, not action. Stop pouring time into an email newsletter, and start sending simple emails with one clear action you want the recipient to take, like downloading an ebook, registering for a webinar, or signing up for a free trial.

6. Using Your Company Name as the Sender - Who wants to get email from a company? Nobody. Stop setting your company name as the sender of your emails. Instead, use the name of an employee so your list members won't automatically tune out your message as just another spammy corporate email.

7. Including Offers No One Wants - Stop sending people crap they don't want! Do you think someone who just signed up for your email list is ready to spend thousands of dollars on your product or wants to hear how amazing your product is? They don't. Instead, they are looking for information about how to solve a problem. Give it to them. Provide them with educational ebooks and webinars about industry best practices. Stop sending them crap now.

What would you add to this list, or rather, delete from your own email marketing strategy?

Photo Credit: Mike Towber

7-email-marketing-steps-cta

Posted by Kipp Bodnar on Wed, Aug 24, 2011 @ 12:01 PM

COMMENTS

will like to point to point 6 
Using Your Company Name as the Sender 
 
Now when i see the email in my inbox the sender name does not show any employee name nor company's name but some vague sounding "blog" now there are hundreds of blog how do I know from which blog is this email from?

posted on Wednesday, August 24, 2011 at 12:20 PM by niladri


I was going to point out the same thing as niladri... the email I received was from blog@hubspot.com but #6 says to make your email from a person. It's refreshing to know that even Hubspot goofs up every now and then!  
 

posted on Wednesday, August 24, 2011 at 12:24 PM by Stacey Marmolejo


I liked point 5. True, email newsletters can sometimes be too much and usually easier to simply mail people a link to your new blog article... Nice post Kipp.

posted on Wednesday, August 24, 2011 at 12:28 PM by Lilian Okado


Kipp, A lot of the emails I get from HubSpot are automatically sent when you post a blog hence they come from blog@hubspot.com as noted above. 
 
Others are indeed from individuals and I do agree with this point - we want a personal relationship - but sometimes we are ok with getting information from the company - especially if it's a company that we want to hear from. 
 
It looks like you have changed something about your email software because it did not used to come with the content included in the email ?? 

posted on Wednesday, August 24, 2011 at 12:56 PM by Chris Windley


I know there must be science backing up the notion that emails should come from a person rather than a company. But I'm very glad your blog emails come from blog@hubspot.com. I know I requested email from that source. I don't want to sort through a bunch of strange names in my inbox to figure out what might be spam, phishing, etc. ... although the subject line is a pretty good clue as well. Honestly, at work I'd rather get email from a company I know than a person I don't.

posted on Wednesday, August 24, 2011 at 1:01 PM by Amy Miller


We send our marketing/blog emails using a company name because we only want users to have to add us to their safe sender list once. We think a less personalized email sender address is more important than the increase chance of emails ending up in a junk or quarantine folder. I recall reading an article on the benefits of using the company name in an article on Silverpop's website.

posted on Wednesday, August 24, 2011 at 1:24 PM by Marcel Sarrasin


Along with point 7 about sending people crap. This goes equally for whatever incentive you use to get people to sign up in the first place. Too many times have I signed up for a free eBook only to find out it was useless. Instant unsubscribe there. 
 
 
 
Keep with the tips here, solve a problem each step of the way and people like me will stay subscribed!

posted on Wednesday, August 24, 2011 at 1:56 PM by Brandon Freund


Hi Kipp, 
 
Killer tips! 
 
I like the idea of avoiding the traditional newsletter update. Why clutter your list member's minds?  
 
Include a simple, direct, clear call to action. Make each message value-packed and directed toward one specific end, and by all means, don't include too many links, or choices! 
 
Some people are so worried about building trust they include links to every one of their social sites. Mistake, a big one at that. Giving your list reader more choices to make means virtually no calls to action. Too many choices. 
 
Thanks for sharing your insight! 
 
Ryan

posted on Thursday, August 25, 2011 at 12:18 AM by Ryan Biddulph


well it is super tips that can add to me knowledge base, really thank.Cuisinart TOB-195

posted on Thursday, August 25, 2011 at 3:06 AM by pengurusan masa


I've wasted loads of time before producing newsletters and not liking the content. 
 
The idea of a direct e-mail with a specific headline point is far better.

posted on Thursday, August 25, 2011 at 9:14 AM by Accountants in Kent


Very sound advice. This tip might be helpful to your readers: 
the subject line is the headline is the same as a TV commercial. 
 
The subject line needs to provide some context, and show congruence with the action step included in the email. Thus, if the action is to download a new ebook - the subject line should point to an outcome that would be a result of reading and implementing the info in the ebook. 
 
Quite simply, don't announce the ebook if you can announce how to produce engaging content. 
 
Thanks for the post.

posted on Thursday, August 25, 2011 at 9:59 AM by David Morrison


I agree with Amy and Marcel. I just delete the emails from all these hubspot people I've never heard of and didn't ask to email me so using unknown names is more damaging than a company name. Consistency and simplicity are important parts of effective communication, and if people want a relationship with a company as distinct from an individual then that's who they expect to hear form.

posted on Saturday, August 27, 2011 at 3:42 AM by Tahs


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