Yesterday afternoon,
Google announced
it will default to encrypting search results for logged-in users on Google.com, beginning very soon. Ostensibly for privacy and security reasons, Google also notes that this means referrer strings will no longer be passed to destination sites from logged-in users' search results.
I know what you're thinking. This sounds like a ton of technical jargon, but in plain terms, it has one critical ramification for search marketers, business owners, and marketing professionals: You will no longer be able to identify which keywords a person logged into Google.com searched for before they arrived at your website. This means that website and marketing analytics packages like HubSpot, Omniture, and even Google's own analytics platform will no longer be able to report on the keywords that were searched by those logged-in users. There are a few potential reasons why Google has implemented this, and important things for marketers to know.
How it Affects AdWords and PPC
Google has said it will still be passing referral strings and information on AdWords ads served through the search engine. This means that any of your paid search or PPC reporting will be unchanged, and this is another crucial factor to be aware of. Google still cares very deeply about its customers being successful with advertising online, and will not restrict the information people can receive about their AdWords accounts and how their campaigns are performing.
Why, Google ... Why?
Google's actions here likely come as a result of its recent congressional hearings about how the search engine handles user privacy, security, and advertiser relationships. Google's end to referrer strings demonstrates how it is providing more tools and functionality to protect user data instead of sharing it broadly. Unfortunately, Google isn't being particularly strong in this regard considering it is still providing full data to AdWords advertisers, and the number of Google users who are actually impacted by this change is very small.
There is also a strong competitive benefit for Google to do this, as noted by Joost de Vaalk on the SEOBook blog last night , in that Google can also protect more of its user data and search result data from other advertising networks that seek data, such as Chitika and Chango. These networks want to use more of Google's data to help them sell their own ads and retargeting advertisements, which will be much harder to do following this change.
The Silver Lining
This comes as a bit of a shock, as Google has made several strides in an attempt to present more information to webmasters and search marketers about their performance in organic search through Google Webmaster Tools, Google Analytics, and new SEO reports. By suddenly cutting off this stream of information about website performance from marketing professionals, Google is taking a surprising angle, removing some data they had recently worked to make more accessible.
The silver lining is that Matt Cutts, the director of web spam at Google, also noted that Google estimates this change will impact less than 10% of searches being conducted on a daily basis . A lot of data will still be available, but cutting some off and making it harder to access it is never a positive thing for professionals who are working to improve the quality and depth of content available to Google users.
What Marketers Should Know
As a marketer, you should pay attention to your marketing analytics package and how it will handle this change. Unfortunately, the inability to track keywords for visits isn't a fault of its own. Google isn't providing the data to anyone anymore (not even its own Google Analytics!).
You should ask your analytics provider (or see if they've documented) how it will handle visits that come from organic search but lack keyword information. For example, HubSpot customers using HubSpot's Sources report will see the visits as coming from "Google.com," just without specific keyword information. Different systems might handle this differently, so find out what you need to know so that your reporting and metrics can be as accurate as possible. For example, this is how this untagged traffic will now appear in HubSpot:
You should also be aware of this source of traffic as a source of visits and leads to your website. Once you've identified how to track this in your analytics system, keep an eye on the conversion rate and how the traffic behaves after it lands on your site. This is still organic search traffic , so it's fair to lump it into your organic search performance when you produce reports about the effectiveness of your SEO and search performance.
Marketers should also remember the silver lining: Google's new change will only affect data gathered from users who are logged into their Google accounts, which accounts for only an estimated 10% of daily searches.
If you are interested in more information on this issue, there has also been some excellent in-depth coverage at Search Engine Land and other major SEO blogs. Joost de Vaalk also wrote an excellent post on likely motives for this change and facts surrounding it on the SEOBook blog last night .
How do you feel about Google's latest announcement?
Image Credit:
Robert Scoble
Des Tucker 1:33 PM on October 19, 2011
Hi Brian,
I understand why they're doing it (thanks to your great article!), but it still hurts...
Looking forward to your next post!
steven 1:39 PM on October 19, 2011
What are the "new SEO reports" that you mentioned in the section "Silver Lining". Thanks
Ruth Sheahan 1:50 PM on October 19, 2011
Wow! Thanks for the analysis and advice, this is certainly going to be a change. I'm a little confused about the 10%, but I'll watch my reports to see if I can figure it out. I wonder how this will affect keyword strategy? Will we still know the popularity and difficulty of keywords, just not be able to see the individual search analytics?
Dalia Ceron Gonzalez 1:59 PM on October 19, 2011
Would URL tagging help?
Paul Roetzer 2:03 PM on October 19, 2011
Brian,
Great overview! What Google didn't say was that the silver lining will quickly fade if they succeed at getting users to adopt Google+, since that means more people will be signed into Google while conducting searches.
Paul
Bernie Borges 2:21 PM on October 19, 2011
Brian,
To add to Paul's point, it appears Google is providing incentive for people to use Google search signed into their Google account.
It also appears, this is a ploy to drive more Adwords revenue.
Alex Gilmore 3:41 PM on October 19, 2011
Thanks Brian. I look forward to reading what Search Engine Land has to say. After all the work of link Webmaster with Analytics just to get a piece of taken away. Keyword research just got a lot more difficult.
Allan Kuenn 5:01 PM on October 19, 2011
This will make PPC management more demanding and will make broad match keywords tough to optimize since you will lose the the actual search query. Fortunately for us that do PPC management, it will probably only be opted in by a small percentage of searchers.
Andrea Wilson 11:37 AM on October 20, 2011
I've already seen this change in action. When I Google a specific keyword (relevant to our company) from my work computer--logged in on our company Google profile, I receive totally different results than when I do the exact same search from my home computer--not logged into our Google company profile. The results are so inorganic that it's frustrating!
seo charlotte 5:07 AM on October 21, 2011
i am appreciating google that this organization really done a good job in searching field.Also in field of search security.
thanks Google.....n Thanks to you for the blog.
Nancy
Robcarl 7:49 PM on October 21, 2011
I don't think Google ever does anything not in it's best interest. This may only be 10% of the volume now, but when will the next shoe drop?
Kelly 10:21 AM on October 22, 2011
Interesting, another change in the world of SEO... not surprised.
Jesse 8:48 PM on October 22, 2011
As suggested by others, it looks likes Google is trying to drive people towards Adwords. That's the only real conclusion I can draw since Google will still provide keyword search referral information to paid advertising customers.
KeywordArt 5:36 PM on October 23, 2011
The change sounds like a good one that will not affect most webmasters. There is still bulks of aggregate data that decisions are made from. Unless I am missing something (quite possible), individual visit analysis is still decided on from an aggregate individual share of search results. Point is, did we ever really know who was logged in? I didn't.
Steve Chipman 8:11 PM on October 23, 2011
Another benefit to Google - since more people will create Google accounts, ostensibly to protect their privacy, more people will see the Google+ link in the upper left hand corner of their browser.
Peter Buhagar 8:51 PM on October 23, 2011
Please explain how Google can pass on referral strings and information on AdWords ads if the source of the search query is https://www.google.com?
Thank-you
Google has said it will still be passing referral strings and information on AdWords ads served through the search engine.
Read more: http://blog.hubspot.com/blog/tabid/6307/bid/27535/Google-to-Limit-Keyword-Search-Referral-Data-to-Marketers.aspx#ixzz1behczr7f
Peter Buhagar 8:53 PM on October 23, 2011
How is this possible when the query originates from a secure (SSL) source?
Aaron Jones 10:24 AM on October 24, 2011
so if that so, the shortest possible keyword is more effective than longer keyword? what if i am going to chose a keyword that tells about my site but it is not that short?
Becky Li 12:41 PM on October 26, 2011
It sounds like Google will only encrypt search results for "logged-in" members. I don't think this change will affect anonymous search keywords. Correct?
Ariel B. Morina 4:15 PM on November 09, 2011
As an affiliate, you would make money by building a site or blog with fresh, unique information on a specific theme or topic.
Thanks
ARIEL