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Is Your Online Marketing Strategy All Tweet and No Meat?

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all tweet, no meat

How many times have you met somebody full of energy who gets you excited about something new -- only to discover later that it was just a lot of talk and no action.

All hat, no cattle.

There's a similar problem in social media: Marketers who are all tweet and no meat.

At HubSpot we run into a lot of professional marketers and small business owners who are very excited about social media. They want 5,000 followers on Twitter, they want 10,000 fans on Facebook, and they want it all yesterday.

Such enthusiasm is new, and it's awesome. Just last summer, most marketers and small business owners still looked at social media as a playground for Kool-Aid drinking tech groupies.

Now the marketing ROI of inbound marketing and social media is clear, and there's a new problem: Many of the marketers and small business owners leaping into social media are forgetting the importance of other online marketing channels. This is a problem because social media works best in conjunction with a site that's full of fresh content like blog posts, white papers and videos.

If your marketing strategy is just Twitter and Facebook -- no longer-form content of your own -- your company will end up a big-talking cowboy without cattle. You'll be making comments about everything, but substantive contributions to nothing.

In pure business terms, there are two huge reasons social media needs to be mixed with original content:

(1) To Drive People to Your Site -- As a business, your goal is to drive leads and sales, which both happen on YourSite.com. In order to get people to YourSite.com, you have to make an investment in blogging, content management and lead tracking on that site. If your only investment is in Twitter or Facebook, the people you engage with there -- no matter how much they love you -- will never make it to YourSite.com to convert into leads and customers.

(2) To Create an Archive With Long-Term SEO Value -- If you're only investing your time and resources in Facebook and Twitter, you're not building any archive of persistent content. That's a problem because your persistent content is what shows up in Google's search results. Blog posts, white papers and videos posted on YourSite.com will get indexed by Google and drive people to become leads and customers for years. Posts on Twitter and Facebook don't have nearly the same long-term search value.

A marketers and salespeople, we're prone to optimistic talk. But as we talk, we need to ask ourselves a key question: Is the talk accompanied by consistent value creation for our company?

If you're just doing social media, I think the answer is no. If that social media work is accompanied by content, I think the answer is yes.

What do you think? How do you strike this balance?

Photo: Karyn 

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Posted by Rick Burnes on Tue, Mar 17, 2009 @ 07:11 AM

COMMENTS

Great post! 
 
 
 
It amazes me how many people think that if they blog a little, tweet a lot, and spend the rest of their time facebook, they will get long term results. 
 
 
 
Sure, social networking is part of an overall strategy, but don't built your strategy around it - that's the role of good quality products and services that people NEED. 
 
 
 
James

posted on Tuesday, March 17, 2009 at 8:04 AM by James


Great great great. Did I say Great?:) I think that social media is truly coming full circle as we all figure out ways to integrate it into our business development initiatives. Like all marketing, how you ultimately consummate the business is what will determine your ROT (Return on Time). And, as a sales trainer, that's certainly what I look at....but hey, it isn't all about me!:)

posted on Tuesday, March 17, 2009 at 8:32 AM by Adrian Miller


Thanks for making this point. I'm amazed by the number of folks who use Twitter like a chat room and seem to have lost all sight of strategy.  
Hope your post helps restore vision to the peeps who are missing the forest among all the tweets!

posted on Tuesday, March 17, 2009 at 8:34 AM by Lisa Almeida


As a wordsmith, I appreciate the title's rhyme between "tweet" and "meat." I wish we could have added a "sweet" in there. Anywho, you are absolutely right in your post to make sure companies have SUBSTANCE. When all the internet strategies are working together there appears to be a synergy that happens that makes the company at once friendly and informative. Who doesn't want to do business with an informative friend? Relationships are where it's at. Thanks for the reminder that Twittercrack is just one small part of a whole.

posted on Tuesday, March 17, 2009 at 8:34 AM by Emily Sheetz


Great post! As a customer, I enjoy following companies I do business with on Twitter. But I NEVER follow companies who only post links back to their own brochure-like website. I follow a decent number of people on twitter and I feel like companies who post tweets like that are a waste of my time.

posted on Tuesday, March 17, 2009 at 8:42 AM by Bianca Buco


Thank for this post. As a small business owner I've have been trying to increase leads to my site this has given a new insight as to what I need to do.

posted on Tuesday, March 17, 2009 at 9:04 AM by Kevo


I fully agree with you, Mike. Social media use needs to be used in proper context with a real plan or else its noise. You cannot "social media" random 'stuff' and expect long-term results.  
 
I think people often spend too much time trying to tackle every inch of social media and every new platform that comes out and get nowhere. I say pick 2-3 and try to make a big splash, as oppose to boiling the ocean.

posted on Tuesday, March 17, 2009 at 9:14 AM by Kevin Butler


Great post today Mike! Sometimes we all tend to live in the world of what we would like instead of reality. We need to be brought back down to earth. Thanks for the nudge.

posted on Tuesday, March 17, 2009 at 9:36 AM by Katie Roth


Yes. Yes. Yes! I've heard blogging is taking a hit from microblogging, since it's easier and quicker than blogging. That's too bad. I use Twitter and FB to promote my blog, mostly. And to link to Hubspot stuff :)

posted on Tuesday, March 17, 2009 at 9:48 AM by Mary Fletcher Jones


This is a great post! I 100% agree with you! When I consult my clients, I make sure to reiterate over and over that social media needs to be a part of their overall internet marketing strategy.  
 
Just because they start participating in Twitter, FB & LI does not mean they neglect adding SEO content.blog posts on an ongoing basis.  
 
They should use social media mediums to promote the new content/blog posts as well as network with potential customers over time. They all go hand in hand and work together. :)

posted on Tuesday, March 17, 2009 at 10:09 AM by Michelle Berdeal


Great post!! There's so much focus right now on building great big lists of followers...but why?  
 
 
 
Who cares? If you don't have a relationship with them and content to back up your statements, what good is it to have a bunch of followers? It is imperative that you include others forms of marketing...so nice to see a post that points it out!! 
 
 
 
Have a great week!

posted on Tuesday, March 17, 2009 at 11:20 AM by Deidre Hughey


I totally agree. Having Twitter without some solid information to back it up is completely pointless in marketing your business.

posted on Tuesday, March 17, 2009 at 3:24 PM by Jim Symcox


The question for us became how much and where. We have video, blogs, twitter,FB, and the list goes on.  
 
We have Google Local, (with video) Google Earth (with video) most small businesses could never keep up with, and generate new content, while STILL doing what they are in business for.  
 
Prioritization is the real key, once you can figure out (in YOUR space) what works best you are much better off.

posted on Tuesday, March 17, 2009 at 4:28 PM by Wayne Altman


Very interesting and insightful. I've always felt that micro-blogging services (and I include facebook in that) should always be used with media that allows more substance, like a blog. Good to see someone out there is clued in to that.

posted on Tuesday, March 17, 2009 at 6:14 PM by Margy Rydzynski


There does seem to be a growing population searching for ego on Twitter in particular i.e. the most followers etc.  
 
Establishing interest, credibilty and trust have always been key and original content has always been important in achieving that. The best in social media get that in spades and add tremendous value through Twitter, FB etc. but there are many that lack that substance. Thanks for making this point so well

posted on Tuesday, March 17, 2009 at 8:37 PM by Jerry Smith


Thanks for the education, great post!

posted on Wednesday, March 18, 2009 at 3:35 AM by Itai


What happens if you audience is not media/social savvy? How do you continue to encourage customers to keep coming back to your site? I understand in this day and age majority of people blog, tweet, etc...but there are still some industries out there that are slowly grasping into this online social society.

posted on Wednesday, March 18, 2009 at 9:20 AM by Robin


I think many people will agree with you Mike. Internet Marketer must balance their effort between social media and website to guarantee long term traffic from potential customer. 
Good work Mike!

posted on Wednesday, March 18, 2009 at 9:58 AM by IM Products Reviews


"If you're just doing social media, I think the answer is no. If that social media work is accompanied by content, I think the answer is yes." 
 
my opinion is same with u...

posted on Wednesday, March 18, 2009 at 10:36 AM by SuperAffiliate


Yes, I agree. We try to educate our clients and let them know that using Facebook, Twitter and other sites are great, but it part of an overall marketing strategy. It is an additional piece of the puzzle.

posted on Wednesday, March 18, 2009 at 12:58 PM by Cindy


As a brand and social media strategist, I am working intensely these days to help clients put the proper social media practice into place. The org. chart changes as companies make the commitment to these initiatives. The tools are enablers..but the content, and connectivity to customers and prospective customers demand dedication to a strategy, and careful, thoughtful execution!!

posted on Saturday, March 21, 2009 at 1:27 PM by Lou Sagar


What are everyone's thoughts on the balance a Wicker & Rattan Tropucal Furniture company like ours, trying to bridge local/phone & online sales, should strike between "traditional" and social marketing efforts?

posted on Monday, March 23, 2009 at 5:28 PM by Daylilies


It's difficult to get traction if your content isn't captivating and since all Twitter links are NOFOLLOW it makes it that much more challenging to market.

posted on Tuesday, March 24, 2009 at 6:24 PM by Glenn Batuyong


I equate what is happening now with what happened during the first few years of the dot-com boom when companies simply had to get a website up and get visitors. Many just jumped in with no real strategy. I think many are still feeling out how to use social media. And, as marketers, how do we monetize them.

posted on Friday, March 27, 2009 at 10:05 AM by Martin Hendess


Thank you for yet another great post on social marketing. Twitter is facinating with an amazing mix of people and as many reasons why we all use it... Clearly not all think in marketing strategy terms but that just makes it more interesting I think!  
 
Thanks again and have a beautiful day!

posted on Tuesday, April 07, 2009 at 3:16 PM by Maria Olsson-Tysor


So true - and great to point out the fact on creating content that search engines like. The "If you build it, they will come" theory only works if you've built something (and not just tweets & FB tid-bits). 
 
 
 
Thank you HubSpot! 
 
Krista, from KBWomen.com

posted on Tuesday, April 07, 2009 at 5:05 PM by Koinonia Business Women


thanks for your post.perhaps you will like abercrombie

posted on Tuesday, June 30, 2009 at 8:48 PM by ed hardy


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posted on Wednesday, July 29, 2009 at 4:10 AM by shamanyy


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