Michael Redbord

Michael Redbord

Michael Redbord is the General Manager of Service Hub at HubSpot. Service Hub is HubSpot's customer service software line built to enable users to delight their customers and growth through customer success. Prior to this role, Michael was the VP of Services and Support at HubSpot. While building and growing Service Hub, Michael continues to draw on his learnings from scaling HubSpot to help millions of businesses deliver better customer service and grow better.

The Hard Truth About Acquisition Costs (and How Your Customers Can Save You)

Learn about the difficulties marketing and sales teams face in acquiring new customers — and how you...

Michael Redbord

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14 Ways Technology Will Affect the Future of Customer Service [+2024 State of Service Data]

Michael Redbord

How to Bend Your Funnel Into a Flywheel and Grow With Your Customers

Michael Redbord

How to Set Support Hours as You Grow Your Company

Michael Redbord

Looking to elevate customer experience?

Michael Redbord recommends these Customer Onboarding Templates to lead your new customers through their first several months.

Download the free templates

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