Adriti Gulati

Adriti is currently an Inbound Professor for HubSpot Academy, focusing on Service Hub. Prior to HubSpot, Adriti worked at a non-profit educational program focusing on getting high school students into colleges and universities. She is passionate about delivering exceptional customer service, as well as ensuring education is accessible for all. Outside of work, Adriti can be found at your local Chinese restaurant, or at a spin class, trying to work off said Chinese food.

3 Service Workflows to Increase Efficiency

Discover 3 workflows to help improve your customer service team's efficiency.

Adriti Gulati

11/9/20

Building a Facebook Messenger Strategy

Adriti Gulati

11/4/20

5 New Service Hub Features To Improve Your Customer's Experience

Adriti Gulati

10/29/20

Introducing the New Service Hub Software Certification

Adriti Gulati

6/25/20

How to Improve Customer Retention With HubSpot

Studies show that acquiring a new customer is more expensive than retaining an existing one. Learn h...

Adriti Gulati
5/25/20
How To Excel at Customer Support by Understanding Support Co...

Understand and use support competencies to excel in your role as a customer support rep.

Adriti Gulati
3/12/20
Improve Communication Through the HubSpot-Jira Integration

Use the HubSpot-Jira integration to better communicate and collaborate between your support and prod...

Adriti Gulati
2/19/20
Creating a Chatbot Strategy

Learn how to create a chatbot strategy that helps you save time and money and helps your customers g...

Adriti Gulati
2/16/22