 
                    
                Customer Experience: Beginner
13 POSTS
Start here to learn customer experience fundamentals and best practices.
 
                    
                 
                    
                 
                    
                 
                    
                ![The 4 Customer Experience Core Competencies [Infographic]](https://53.fs1.hubspotusercontent-na1.net/hubfs/53/customer-experiences-core-competencies.webp) 
                    
                 
                    
                ![Customer Experience: What It Is and Why It's Important [+Data-Backed Tips]](https://53.fs1.hubspotusercontent-na1.net/hubfs/53/customer-expereince.webp) 
                    
                 
                    
                 
                    
                ![15 Customer Experience Trends & Stats That'll Define the Next Year [+ State of Service Data]](https://53.fs1.hubspotusercontent-na1.net/hubfs/53/288_Customer%20Experience.png) 
                    
                 
                    
                 
                    
                 
                    
                FEATURED RESOURCE
Free Customer Service Metrics Calculator
Easily determine your business's key metrics and KPIs for customer support, service, and success with this free calculator template.
 
                                Customer Experience: Intermediate
12 POSTS
If you're ready to delve more deeply into customer experience, check out the links below.
![How to Plan the Perfect Customer Visit [+ Agenda Template]](https://53.fs1.hubspotusercontent-na1.net/hubfs/53/Customer%20Visit.jpg) 
                    
                 
                    
                 
                    
                 
                    
                 
                    
                 
                    
                 
                    
                 
                    
                 
                    
                 
                    
                 
                    
                 
                    
                Customer Experience: Advanced
7 POSTS
Customer experience experts: dive into these posts.
 
                    
                 
                    
                 
                    
                ![How to Deliver Omni-Channel Support [Infographic]](https://53.fs1.hubspotusercontent-na1.net/hubfs/53/67_What%20is%20Omni-Channel%2020%20Top%20Omni-Channel%20Experience%20Examples.png) 
                    
                 
                    
                 
                    
                 
                    
                