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Four Ways to Create a Memorable Business Website

 

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website crowd

This is a guest post by Michael Flint, the president of Metropolis Creative, a Boston-based web design and brand strategy agency.

Congratulations! They've come to your party -- now what do you serve them?

You have a flock of prospects coming to your site to learn more about you through keyword searches, RSS feeds, opt-in emails, videos, podcasts, social networks and blog posts.

But what's their visual experience when they do get to your site? Does your site deliver the message of your brand? Are you capturing leads?

To answer these questions, you need to start simple: Spell out your business goals.

Once those are clear, there are few basic rules for any stylish and smart inbound marketer's website:

1. Make your site distinctive. Be sure you have a recognizable logo, a simple descriptive tagline, and an appropriate color scheme with matching graphics. Are your visitors expecting a high tech theme, a friendly place to hang out, or a lot of technical content and conversation/information?

2. Convey your brand's position. The theme, the brand experience, the message. Wow your visitors with a memorable experience using engaging text and imagery.

3. Identify yourself! Include photos and bios. Heck, even include testimonials. Your site can act like a social community where visitors can share knowledge and get to know each other.

4. Call your visitors to action. You've worked hard to get visitors to your site! Now, make the most of it. The more prominent and the more frequent you can place your call-to-action(s), the more likely they will do it.

Fitting all this content onto your home page can be a challenge. A good graphic designer can help you prioritize and organize your information visually. As you know, the key to inbound marketing is content. Well designed content will attract and retain an audience and become contagious -- viral per say.

PS. We really did have a party: Extreme Website Makeover party.


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Posted by Rick Burnes on Mon, Apr 06, 2009 @ 07:43 AM

COMMENTS

Good job on this. A lot of small-med businesses don't pay enough attention to their web presence. Non profits, as well. Time has come -- it's the way to market.

posted on Monday, April 06, 2009 at 9:46 AM by Mary Kurek


One thing I'd add to the list: Simplicity and ease of use. It's cool to have a flash intensive site and pour tons of money into design..if you aren't into making money.  
 
Simple CTAs, SEO, clear, clean design, and ease of use are probably the most likely thing to ensure a lead.

posted on Monday, April 06, 2009 at 9:51 PM by Stuart Foster


Thanks for good advice. I'm in the process of updating my site to convey the right image... sure is time-consuming! 
 
One thing I might add to your comments - make it quick to load. For people (like me) on satellite and others who are on dial-up, a slow loading page means you simply leave before you ever see it.  
 
When I had dial up, there were some I couldn't load at all - the ones with dark red or black backgrounds.  
 
Also, avoid being annoying. I ran into one the other day that had some kind of flashing thing - I needed to read something on that page, so held my hand over the screen to block the flashing and got away as fast as I could.

posted on Tuesday, April 07, 2009 at 12:50 AM by Marte Cliff


This is one topic I have great interest in. It always baffles me also why time and money is invested in developing complex splash pages etc... I think one often overlooked way to create a memorable/positive experience is to offer resources without requiring some form of data capture. If a visitor is comfortable with the method they obtained information, they will be much more likely to return.

posted on Thursday, April 16, 2009 at 5:11 PM by Phil Stricker


I'm curious about your thoughts on creating promotional landing pages to support direct mail, email, or PPC advertising.  
 
I've always believed that these smaller promotional microsites are valuable because they can be so much more closely tied to your current campaign via design and messaging. 
 
I'd love to hear your thoughts! 

posted on Monday, April 27, 2009 at 12:26 PM by Kurt Guntner


I agree with Stuart in that your website should be easy to navigate through. If clients can't find their way through, they will be unfortunately quick to flee.

posted on Tuesday, June 09, 2009 at 1:02 AM by Justin


Comments have been closed for this article.