That's why, as marketers, our businesses have to show up when people are searching for local companies online.
Below, let's review the top strategies to promote your business locally.
How to Promote Your Business Locally
Plan out your process with a marketing strategy template.
Advertise with local audience targeting.
Create a blog strategy catering to a local audience.
Post locally appealing content to social media.
Get set up with online directories.
Be involved in the community.
Create a loyalty program.
Build an email list.
Use traditional methods.
1. Plan out your process with a marketing strategy template.
Before you spend any money or develop any creatives, take some time to document your steps, budget, and expectations with a custom marketing plan. Starting here will help you think through any possible roadblocks and organize your plans more concretely.
Instead of starting from scratch, try using HubSpot's pre-built Marketing Plan Template, which you can download for free and start working with immediately.
Don't forget to get set up with online directories. It's perhaps one of the most important components of promoting your business locally.
This includes directories such as Google My Business, Yelp, Facebook, or Bing. Tools like Moz Local can help you get this done in one place.
With data aggregator tools, your local information will be sent out to several directories. Plus, they can help keep your data consistent.
Having a different address or phone number on your Facebook and Google will confuse your audience. When audiences are confused, they stop considering your company in their purchasing decision.
That's why it's so important that your name, address, and phone number (NAP) is consistent online.
Additionally, your online directory listings should include reviews. Reviews are one of the main factors of a user's purchasing decision when looking at local businesses. Just think back to my search for a personal trainer. I only considered the highly rated trainers.
Plus, all of this helps with your local SEO. Being visible on directories and in reviews can help improve your search rankings, making it easier to find you online.
6. Be involved in the community.
While promoting your business locally can seem like a hard task, just being involved in your community can make a big difference.
Community events are a great way to get in front of your local audience.
For example, if there's a local fundraiser, maybe you want to become a sponsor. Or perhaps you want to get involved with local charities. Or maybe you want to become involved with the local chamber of commerce.
These tactics can help you raise brand awareness locally and promote your business to your local audience.
7. Create a loyalty program.
Loyalty programs are a great way to keep people coming back for more.
Perhaps customers can get points and redeem rewards. Maybe they have to play a game to get points. Either way, they're more likely to keep coming back.
People like to have fun and this will help them create a connection with your brand, which is important to retaining customers.
In fact, Sophia Bernazzani says "Studies show that customers who have an emotional connection to your brand tend to have a lifetime value that's four times higher than your average customer. These customers spend more with your business, and therefore, should be rewarded for it. After all, you need them the most."
Once you've started to gain traction as a local business, either with your customer loyalty program or through local search marketing, you should start to grow your email list.
Email marketing can be vastly underrated, even though it's still one of the most effective marketing channels.
When it comes to promoting your business locally, you can use segmented email lists to create campaigns targeted directly to your local audience.
If you haven't started an email list yet, building an email list doesn't have to be hard. Keep in mind that your emails should provide value to your audience.
Ultimately, you should be using the methods above to collect emails. For example, if you're sponsoring a charity event, make sure you have a table and email sign up list. Or if you have a customer loyalty program, you should be collecting email addresses to send them rewards and exclusive deals.
For example, you can contact your local press and get spots on the local radio show or in the local newspapers to raise visibility.
Additionally, traditional methods like direct mailers are great for promoting your business locally. With mailers, you can reach your local audience and build brand awareness.
Promoting your business locally can seem like a daunting task. But it doesn't have to be. There are plenty of methods you can use to show up online and in the community to raise brand awareness on a local level.
Originally published Mar 10, 2020 4:00:00 AM, updated June 17 2021